Contact

Talk to a person.

Questions about a product, an order, documentation or a policy. We answer in writing, which is usually what you need for a file anyway.

Send us a message

We usually reply within one business day.

What to include

The more precise the question, the more useful the answer. Where it applies, send us:

The order number, if your question is about an order.

The product code (SKU) rather than the name alone — names with blends can be ambiguous.

For a damaged or incorrect shipment: photographs of the packaging and the vials, taken before handling them further.

For a documentation request: what your institution specifically requires.

What we can and cannot answer

We can answer anything about the catalog, an order, documentation, or how a policy applies to your situation. We cannot advise on dosing, preparation, administration or expected effects, and we cannot assess whether your institution or jurisdiction permits a given material — that assessment is yours to make.

Do not include payment details or health information in this form.